20260322_BristollCityWCharlton_WC332 copy

Club News

Gate Guide: Everton (H).

08 Jun 2026BCW Media Team

Tickets remain on sale up until kick-off, so book now and don't miss out!

DIGITAL SEASON TICKETS

Season Ticket holders can gain entry to Ashton Gate on matchdays for the 2023/24 season using a Digital Season Ticket.

Download your Digital Season Ticket directly to your smartphone and add it directly to your Apple Wallet (iPhone users) or Google Wallet (Android users).

To gain entry at the turnstile on matchday, you will simply need to open the Apple Wallet or Google Wallet on your mobile phone, choose the correct Digital Season Ticket and tap your phone close to the top of the turnstile reader.

Please do not arrive at the stadium without a season ticket.

IMPORTANT!

Please see below for our detailed list of FAQs to answer any of your queries.

Turnstiles will open from 1:30pm.

TICKET OFFICE 

The Ticket Office by the Atyeo Statue will be open from 12pm-3:15pm.

The telephone line will be closed.

For speed of entry, supporters are advised to print match tickets (not Season Tickets) or download them to a mobile phone to be scanned upon entry. 


JUNIOR REDS ACTIVITIES

The Robins Foundation will be running Junior Reds activities in the concourse from 1:30pm.

HALF-TIME

The fun continues with the half-time Thatchers Apple Roll!

At half-time we will also welcome our Academy who will parade the pitch!

POST-GAME

City fans are encouraged to stay in their seats as the Supporters Club and Trust will be pitchside to present City Women’s Player of the Year, Young Player of the Year and more!


RED & ROBYN

Red & Robyn are Bristol City’s official mascots, and they never miss a matchday!

They are regulars in the club shop and concourse, but you can also find them flying around Ashton Gate at the main entrance, turnstiles and pitch-side pre match.

If you bump into Red & Robyn, feel free to ask for a photograph, challenge them to a dance-off or just give them a high five.

Follow Red & Robyn on Twitter  and Instagram @rednrobyn and keep up to date with all things Junior Reds.


FAN EXPERIENCE AMBASSADORS 

New for this season Bristol City is proud to introduce our Fan Experience Ambassadors. 

Our Fan Experience Ambassadors are situated at the main entrance, on turnstiles and around the stadium and are identifiable by their pink high visibility vests. 

They are always happy to help you with your queries or concerns and to help improve your matchday experience. 


TRAVEL

Ashton Gate is easy to reach by public transport and you can plan your journey here.

  • Bus: numerous public bus services stop close to the stadium including the Number 24 from the city centre
  • Train:  is just a 15 minute walk with regular services towards Nailsea and Backwell, Worle and Weston-super-Mare
  • Bike:  are available behind the South Stand turnstiles
  • Car: Bristol’s Clean Air Zone (CAZ) is in affect on roads around the stadium and charges non-compliant cars. Matchday parking is available from £10. To book call Supporter Services on 0117 9630 600 (option 1), Monday-Friday 9am-5pm at the first opportunity to avoid disappointment. 

Full information on all travel options is available here. Please note: the matchday shuttle bus services AG1, AG2 and AG3 will not be operating for this fixture.


STADIUM 

The Lower Lansdown Stand is open for both sets of supporters with turnstiles opening from 1:30pm

Stadium-wide free WiFi is available.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to our text line: 07770 736 047


FOOD AND DRINK

The Fan Village will open from 12pm.

Season Ticket holders can take advantage of 10% discount in concourses, Kofi Lounge (Coffee Shop) and Sports Bar.

Kofi Lounge will open at 4pm and the sports bar will open at 12pm

A number of concessions will be open inside the stadium with a range of food and drink offerings - from hot dogs, sweets, hot chocolate, doughnuts, coffee to soft drinks - we've got you covered.

*Please note - No alcohol is to be taken or consumed in the stands.*

Make the most of your stadium experience by arriving early and soak up the pre-match or event atmosphere.


STORE

The Bristol Sport Store will be open from 10am-5pm

Get 40% off remaining kit and training wear in-store and online. Hurry, limited stock and sizes available!


SELF-DESTRUCT CUPS'

‘Self-Destruct Cups’ are in action at Ashton Gate Stadium. The cup is designed to be recycled but unlike other plastics, if it is leaked into the environment it will turn into an earth-friendly wax within two years – leaving no toxins or microplastics.

There are also convenient bins located around the stadium. Play your part and segregate your waste!

  • Red bins across Ashton Gate are for clean plastic waste only. Please place your empty cups (including self-destruct cups), bottles and other plastic in these
  • White bins will be for non-plastics only. This waste will be segregated off-site and recycled where possible with any non-recyclable materials converted into energy

To learn more. Click here.


RUCKSACKS

Ashton Gate Stadium asks supporters not to bring large rucksacks on matchdays, following advice from the National Counter Terrorism Office and Avon and Somerset Police.

Fans will still be able to bring smaller handbags into the stadium, although these will be subject to the usual search process.

An Ashton Gate spokesman said: “The searching process will always be subject to change and whilst there is no specific threat to any Sports Ground, we must ensure that we remain vigilant and the message to spectators is to ‘Be Alert not Alarmed’."

SAFETY AND SECURITY

As a reminder to Bristol City fans we would like to state that the use of smoke bombs, flares and pyrotechnics is strictly prohibited. Any of our supporters found in possession or setting off a pyrotechnic device (or such methods) will be subject of a minimum three year ban from Ashton Gate and any conviction at court will result in a football banning order for all grounds for three years.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to our text line: 07770 736 047.