Safeguarding.

Our commitment to safeguarding.

Bristol City Women FC is committed to creating a safe, inclusive and respectful environment for everyone involved in our club: players, staff, supporters, families and visitors. If you have any concern, please use this link or the QR code below or email safeguarding@bristolcitywomenfc.com.

Bristol City Women FC is committed to safeguarding children, young people and adults at risk across every part of the club, from our academy and youth pathways to the first team and matchdays at the stadium.

Safeguarding vision

We seek to create a safe, secure and inclusive culture that enables all children, young people, vulnerable groups and adults to participate in football and the wider activities of the club, as players, supporters, volunteers and members of our community.

All our staff, players and volunteers share in this commitment.

• Everyone shares responsibility for promoting and protecting the safety and welfare of children, young people and adults at risk.

• Children, young people and adults at risk have, without exception, the right to protection from abuse, mistreatment and exploitation in any form.

• Safeguarding is everyone's responsibility.

Safeguarding policies

Our policies set out how we keep people safe at BCWFC and what we expect from everyone involved with the club. They are reviewed regularly and updated in line with FA and WSL requirements.

• Safeguarding Children Policy
• Safeguarding Adults at Risk Policy

Our safeguarding team

If you have a safeguarding concern, these are the people to contact.

Senior Safeguarding Manager (SSM)

Name: Melissa Dray

Email: melissa.dray@bristolcitywomenfc.com

Academy Designated Safeguarding Officer (DSO)

Name: Gemma Ryan

Email: gemma.ryan@bristolcitywomenfc.com

General Safeguarding contact

Email: safeguarding@bristolcitywomenfc.com

Emails to this address are monitored by the safeguarding team and treated in confidence.

Raising a safeguarding concern

If you are worried about the welfare of a child, young person or adult at risk involved with BCWFC, please tell us. You do not need to be certain that something is wrong to report a concern, if something doesn't feel right, please get in touch.

How to contact us

• Email: safeguarding@bristolcitywomenfc.com
• Online form
• Or scan the QR code below

If a child is in immediate danger

If you believe a child or adult is in immediate danger, call the police on 999 straight away.

What happens after you raise a concern

All concerns are taken seriously and handled sensitively. When you contact our safeguarding team we will:

• Listen to you and record the details of your concern.

• Acknowledge your contact, usually within one working day.

• Decide on the appropriate next steps, which may include referring the matter to The FA, statutory authorities (such as the police or local authority) or another relevant agency.

• Keep your information confidential and only share it on a need-to-know basis.

• Keep you informed where it is appropriate to do so.

Urgent Safeguarding Concern

If your concern is urgent, please call the police on 999 instead.

Our safeguarding policies

Our safeguarding policies set out how we keep people safe at BCWFC and what we expect from everyone involved with the club. They are reviewed regularly and updated in line with FA and WSL requirements.